LIVE DISPATCH
3,000events on17M+events routed

Accelerate Maintenance.
Maximize On-Road Time.

A Digital Truck Maintenance Platform.
Collaborate Live With Service Providers

Unplanned Maintenance dashboard
Unplanned Maintenance
Planned Maintenance dashboard
Planned Maintenance
Digital Marketplace dashboard
Digital Marketplace
Unplanned Maintenance dashboard
Unplanned Maintenance
Planned Maintenance dashboard
Planned Maintenance
Digital Marketplace dashboard
Digital Marketplace
Vendor Management dashboard
Vendor Management
Intermodal Maintenance dashboard
Intermodal Maintenance
Integration & Automation dashboard
Integration & Automation
Reported
Matched
En Route
Resolved
Fleet Pride
RXO
STG Logistics
Bridgestone
Chicago Intermodal
COX Fleet Services
DCLI
Hub Group
Kal Tire
P&B
TA
SuperLink
Fleet Pride
RXO
STG Logistics
Bridgestone
Chicago Intermodal
COX Fleet Services
DCLI
Hub Group
Kal Tire
P&B
TA
SuperLink

Solutions

Solutions

Unplanned Maintenance & Vendor Collaboration

Stop relying on paper trails and disjointed calls during roadside breakdowns

  • Cut dispatch time by up to 80% using maintenance workflows validated by major fleets and service providers.
  • Connect live with service providers, call centers, and OEMs on web and mobile.
  • Communicate in real time with partner dispatch teams while tracking technician locations live.
  • Accelerate approvals for estimates, fleet preferences, and vendor invoices on one single exchange.
  • Streamline invoice approvals by capturing mobile digital checklists and VMRS / AAR coding.

Replace phone and email tag with integrated maintenance workflow

Proven across 17M+ service events.

How it works

From Breakdown to Back-on-road

Automate dispatch, eliminate phone tag, and track every repair from start to finish.

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OUR NETWORK

Digitally connect with 34,000+ service providers

REACH provider network coverage map

Accelerate maintenance alongside 200+ Enterprise fleets

0 Million+Event Count
0.0 Million +Heavy-duty assets on REACH
0% +Reduction in Dispatch time
$0Savings per tractor per year

TESTIMONIALS

Trusted by teams that keep freight moving.

Real operators. Clearer maintenance. Less downtime.
Jakub Cerny portrait
Jakub Cerny

VP, Fleet Services

Hub Group
“REACH took what used to be chaos and turned it into a command center, it’s scalable, intuitive, and it just works.”
Hub Group logo
Bill Traub portrait
Bill Traub

Chief Strategy Officer

P&B Intermodal
“Before REACH, our team faced a major challenge in dealing with multiple customers operating different systems. It was a constant struggle to locate the right information, often resulting in missed critical details from customers. However, since adopting REACH, our entire process has transformed for the better. With REACH, we now have the convenience of one-stop-shop, encompassing all aspects of dispatch and repair services.”
P&B Intermodal logo
Antoine Peterson portrait
Antoine Peterson

General Manager

Chicago Intermodal Transportation
“REACH has been a game changer for us. Everything is now documented, time-stamped, and accessible anytime. The detailed insights from inspections allow us to make quick adjustments, and I can confidently share this data to keep my team and customers aligned. I highly recommend REACH to any trucking company, whether they own their equipment or not.”
Chicago Intermodal Transportation logo
Krys Crawford portrait
Krys Crawford

Manager Fleet Maintenance and Repair

RXO
“RXO was an early adopter of REACH, and they've been an incredible partner ever since. Their digital platform delivers massive value to our operations every day. REACH continuously expands its network and feature set; tools like Vendor Guest Access, which lets any vendor digitize transactions for free, are huge wins for RXO and the broader fleet ecosystem.”
RXO logo
Tim Trempert portrait
Tim Trempert

VP Service Delivery

XPO Logistics, Inc.
“We just wrapped up a major project with the REACH team, and now all our vendor partners are submitting estimates, invoices, and tax info through the REACH Maintenance Platform. REACH made the rollout smooth and effortless. Having real-time, accurate M&R data at our fingertips is huge for managing our fleet—and we're just scratching the surface.”
XPO Logistics, Inc. logo

Fleet momentum on REACH

Avg. Downtime Reduction

34%

Fleet Events Routed

19M+

Service Providers Ready

6,200+

Avg. Provider Match

<2 Min

CUSTOMER STORIES

Real teams, real maintenance outcomes

See how fleets and service providers use REACH to centralize repair workflows, vendor coordination, inspections, and reporting in one connected workspace.

Intermodal fleet maintenance case study

Case Study - Intermodal

Passing the Baton Faster: How Kal Tire Reduced Dispatch Times by 87% with REACH

With dispatch times averaging 45 minutes and teams relying on email and manual processes, the company struggled with inefficiencies that impacted service accuracy, billing speed, and customer communication.

Kevin Clarke

Read more
Mid-Market fleet maintenance case study

Case Study - Mid-Market

“From Paperwork to Platform” – How Hub Group Digitized Fleet Service Management with REACH

Hub Group, a major logistics provider across North America, faced inefficiencies from paper-based DVIRs, scattered communication, and duplicate vendor dispatches.

Kevin Clarke

Read more
Enterprise fleet maintenance case study

Case Study - Enterprise

From Midnight Calls to Real-Time Control – How Chicago Intermodal Reimagined Fleet Service with REACH

Chicago Intermodal, operating since 1989 with 130+ drivers across major U.S. terminals, struggled with service inefficiencies—untracked maintenance, dispatcher overload, and lack of repair visibility.

Paul

Read more

Cut Roadside Dispatch Time by 80%

Collaborate in real time with Service Partners, Call Centers and equipment providers